Returns & Exchanges

We at Stamp City value our customers and stand by our products.

Products damaged in transit will be replaced free of charge.

Any faulty products or errors will be corrected or replaced. Normal wear and tear or customer negligence are excluded.

Contact us by email at: to report any problems, accompanied by photographs of the problem.


Terms and conditions:

Returns must be made to us in original condition with packaging intact and within 30 days of receipt.

You must provide a valid proof of purchase.

Purchases can be returned to us by courier or in person, to 56A Princes Street, Onehunga, Auckland 1061

Refunds will be issued to your bank account. We do not refund purchases with cash.


Returns Address:

Stamp City

56A Princes Street,
Auckland 106